If you are not entirely satisfied with your order, you can return it to us within 14 days from the date on which you received your package.  Item must be returned unwashed, unworn, undamaged and original tags attached.

 

Customers are responsible for all return shipping charges.

 

Please email us at customerservice@candalite.com  and we will send you a return shipping label.

Customer are responsible for all return shipping charges. $7.95 per returned package will deducted from your refund when using the return shipping label that we provide.

 

If you would like to use your own shipping method , please return your items to us at the address below by using any trackable shipping method.

 

CANDALITE

ATTN: ONLINE RETURN CENTER

8730 METTLER AVE

LOS ANGELES, CA 90003

 

Once your return is received and inspected, your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment.  The shipping charge fee is non-refundable.

 

 

DAMAGED/WRONG PRODUCTS

If you receive a damaged or defective item in your order, please reach out to our customer service team at customerservice@candalite.com we will send you a Pre-Paid Return label.