RETURN POLICY

If you are not entirely satisfied with your order, you can return it to us within 14 days from the date on which you received your package. Item must be returned unwashed, unworn, undamaged and original tags attached.

Customers are responsible for all return shipping charges.

Please email us at customerservice@candalite.com and we will send you a return shipping label.

Customer are responsible for all return shipping charges. $7.95 per returned package will deducted from your refund when using the return shipping label that we provide.

If you would like to use your own shipping method , please return your items to us at the address below by using any trackable shipping method.

CANDALITE
ATTN: ONLINE RETURN CENTER
8730 METTLER AVE
LOS ANGELES, CA 90003

Once your return is received and inspected, your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment. The shipping charge fee is non-refundable.

SHIPPING INFORMATION

FREE GROUND SHIPPING

Orders will ship within 1-3 business days pending availability and credit verification.
All orders are shipped via USPS postal service.
We currently do not ship to APO or FPO address.
If you would like to cancel your order, please email us at customerservice@candalite.com
If order has already shipped, we will not be responsible for the return procedure.

SHIPPING COSTS

FREE GROUND SHIPPING – 3-10 BUSINESS DAYS

INTERNATIONAL SHIPPING

Sorry we do not offer international shipping at this time